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Shipping
& Delivery

FAQ

Which countries do you ship to?

We want to get Myovolt helping as many people as possible around the world. To do this we have partnered with carriers for air and ground shipping to bring Myovolt safely to your door.

We currently ship to the following destinations via standard tracked services;

USA, Canada, Europe, UK, Australia, New Zealand, and selected countries in Asia.

If you receive an 'Out of Zone' message for your destination at check-out, don't worry – we can normally provide a tailored shipping quote for your destination. Please Contact Us with your order request and address details and we will arrange for you.

What is the shipping cost?

We currently offer FREE shipping to destinations in USA, Australia and New Zealand.

For other regions the shipping cost is calculated at check-out and depends on destination.

UK - GBP 6.00

Europe - EUR 7.00 - 12.00 depending on destination.

Canada - CAD 10.00

Asia - USD 10.00 - 15.00 depending on destination.

 

How long will my order take to arrive?

Orders are normally processed and dispatched within 1 business day and you will receive an email from us with the shipping details and tracking number.

After your order has been dispatched, allow for the approximate shipping times listed below.

USA - Shipped from within USA by DHL Parcel Plus Ground: 3-6 business days.

Australia - NZPost/Australia Post: 7-12 business days.

New Zealand - NZ Post: 3-6 business days.

Canada - NZ Post/Canada Post: 7-12 business days.

Europe - DHL International Economy: 7-12 business days.

UK - NZ Post/Royal Mail: 7-12 business days.

Asia - DHL International Economy: 3-6 business days.

 

How do I check the delivery status of my order?

Orders are sent using tracked delivery services in each region. You will receive an email from us to confirm the dispatch of your Myovolt item along with the associated tracking information and carrier details.

Should you have any concerns about the status of your order please get in touch with your order number and we will be happy to help.

Can I change my order?

Once your order has shipped, we're unable to change the shipping address or add/remove items from your order.

If you've made a mistake, please email us within an hour of placing your order so we can make any updates before it's too late.

If you email us after that window, we can’t guarantee we’ll be able to make any changes, but we will try our best.

Do you ship to PO boxes and parcel lockers?

We partner with local postal services in the United States, Australia, New Zealand, UK, and Canada to support delivery to PO boxes, parcel lockers, and APO/FPO addresses. Unfortunately, we’re unable to deliver to these private addresses outside of these regions.

Will there be any import tax or duty?

For international shipments, any import tax and duty applicable to your country is not included in the purchase price of the product. Please note that your local customs authorities may charge import tax and duty upon delivery.

Shipping
& Delivery.

FAQ

Which countries do you ship to?

We want to get Myovolt helping as many people as possible around the world. To do this we have partnered with carriers for air and ground shipping to bring Myovolt safely to your door.

We currently ship to the following destinations via standard tracked services;

USA, Canada, Europe, UK, Australia, New Zealand, and selected countries in Asia.

If you receive an Out of Zone message for your destination at check-out, don't worry – we can normally provide a tailored shipping quote for your destination. Please Contact Us with your order request and address details.

What is the shipping cost?

We currently offer FREE shipping to destinations in USA, Australia and New Zealand.

For other regions the shipping cost is calculated at check-out and depends on destination;

UK - GBP 6.00

Europe - EUR 7.00 - 12.00 depending on destination.

Canada - CAD 10.00

Asia - USD 10.00 - 15.00 depending on destination.

What is the shipping time?

Orders are normally processed and dispatched within 1 business day and you will receive an email from us with the shipping details and tracking number.

After your order has been dispatched, allow for the approximate shipping times listed below.

USA - Shipped from within USA by DHL Parcel Plus Ground: 3-6 business days.

Australia - NZPost/Australia Post: 7-12 business days.

New Zealand - NZ Post: 3-6 business days.

Canada - NZ Post/Canada Post: 7-12 business days.

Europe - DHL International Economy: 7-12 business days.

UK - NZ Post/Royal Mail: 7-12 business days.

Asia - DHL International Economy: 3-6 business days.

How do I check the delivery status?

Orders are sent using tracked delivery services in each region. You will receive an email from us to confirm the dispatch of your Myovolt product along with the associated tracking information and carrier details.

Should you have any concerns about the status of your order please get in touch with your order number and we will be happy to help.

Can I change my order?

Once your order has shipped, we're unable to change the shipping address or add/remove items from your order.

If you've made a mistake, please email us within an hour of placing your order so we can make any updates before it's too late.

If you email us after that window, we can’t guarantee we’ll be able to make any changes, but we will try our best.

Do you ship to PO boxes and parcel lockers?

We partner with local postal services in the United States, Australia, New Zealand, UK and Canada to support delivery to PO boxes, parcel lockers, and APO/FPO addresses. Unfortunately, we’re unable to deliver to these private addresses outside of these regions.

Will there be any import tax or duty?

For international shipments, any import tax and duty applicable to your country is not included in the purchase price of the product. Please note that your local customs authorities may charge import tax and duty upon delivery.